Mayor's Office of Innovation

Lean Six Sigma Program

Lean Six Sigma is a customer-centric way of thinking and problem solving that seeks to continually identify and eliminate waste.

Lean Six Sigma focuses on:

  • Meeting customer needs
  • Eliminating waste (non-value adding activities)
  • Problem solving
  • Developing people

The City's Lean Six Sigma program is certified by the IASSC becoming the first accredited public Lean Six Sigma deployment agency in the country. Over 10% of the City's workforce has completed our online yellow belt course (2 hours) and/or the more advanced Green and Black Belt courses. By spreading the program to every operational department and at every level of the organization, the program is fostering a culture of coninous improvement, the impacts of which will resonate for years to come.


Past Projects

Check out some of the process improvement projects done by City employees.


Register for Training (City Employees Only)

City employees can visit Citypointe to access Lean Six Sigma tools, templates and resources that can help guide them through their journey of continuous improvement. Go to Resources. (COH Network Only)

Yellow Belt
The Yellow Belt certification provides employees with a basic introduction to Lean Six Sigma concepts in a 4 hour in-class or 2 hour online training format.(COH Network only)

Green BeltThe Green Belt certification is a 4-day course that trains employees to be change agents and lead process improvement projects. Students must successfully complete an intensive improvement project prior to certification.

Black BeltThe Black Belt certification is a 16-day course that provides employees with advanced project management skills.

Learn about Lean Six Sigma

We've opened our Lean Six Sigma training curriculum to the public. Check out this training video to learn more. NOTE: City Employees must use the links below under "Register for Training" to receive credit for taking these courses.


IASSC Seal

The City of Houston's Lean Six Sigma Program has been certified by the International Association for Six Sigma Certification as an Accredited Deployment Program.